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Firstly, we’d like to thank you for your continued support and patience during this challenging time

The safety and wellbeing of our staff and customers has been our main priority throughout these difficult months and following the changes to the Government's guidelines, we can now announce that we are beginning to open our stores - we cannot wait to welcome you back! You will see a few changes in store that we have had to make to ensure everyone's safety, one thing that won't change is our passion to provide you with a great shopping experience.

To check if your local store is open click here and find more information on our new safety measures below.

We've introduced these safety measures...


What health and safety measures are in place in your stores?

We've worked hard to make our stores as safe as possible for our staff and customers. As well as introducing new measures shown above, we have completed a full risk assessment which can be read in more detail here

Can I use the click and collect service instore?

Any click and collect orders can be collected within 14 days of your local store reopening- don't forget to check using our store finder before selecting this option. All packages will be sanitised on arrival and stored safely by our staff until they are collected.

Can I return an online order instore?

As we continue to open our stores one by one, at the moment all online purchases should be returned to our Distribution Centre using the FREE Returns Label. You will be able to return instore but please check if your local store is open using our store finder before doing so. You can sign up to our newsletter and you’ll be notified via email as soon as we know more about your local store.

For more information on stores, returns and deliveries or anything else you need support with please check our Help Centre.

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