Firstly, we’d like to thank our colleagues and our customers for their continued loyalty and support during these difficult times.
Our stores across the UK and the Republic of Ireland are now open for business. Find out your local store opening times using our Store Locator
You’ll see a few changes in store that we have had to make to ensure everyones safety however, one thing that wont change is our passion to provide you with a great shopping experience and we cannot wait to welcome you back!
We can't allow too many people in store at once, hopefully you don't have to wait too long. When you are in store, you’ll notice that we have a one way system in place, please follow this to keep yourself and others safe.
When you're in store- please keep 2M apart from each other and wear a face covering.
Our Fitting Rooms are now open (max 1 customer) and our staff will be regularly cleaning this area. If you need any assistance do not hesitate to ask and continue to wear your mask whilst using the changing room.
Our staff in store will be wearing PPE, including face masks - this is essential for your safety and theirs. We will be cleaning our stores every hour and we will provide hand sanitiser for customer use.
We ask that you use contactless payment where possible but, if you can't- we have a new process for cash payments as well as returns.
We can't allow too many people in store at once, hopefully you don't have to wait too long. When you are in store, you’ll notice that we have a one way system in place, please follow this to keep yourself and others safe.
When you're in store- please keep 2M apart from each other and wear a face covering.
Our Fitting Rooms are now open (max 1 customer) and our staff will be regularly cleaning this area. If you need any assistance do not hesitate to ask and continue to wear your mask whilst using the changing room.
Our staff in store will be wearing PPE, including face masks - this is essential for your safety and theirs. We will be cleaning our stores every hour and we will provide hand sanitiser for customer use.
We ask that you use contactless payment where possible but, if you can't- we have a new process for cash payments as well as returns.
We've worked hard to make our stores as safe as possible for our staff and customers. You can find more detailed information above.
At present click and collect is only available in selected stores due to government guidelines, please check our Store Locator for more information on your local store opening times.
If your local store is closed due to new restrictions- you are welcome to return any items up to 14 day after stores reopen. Please keep an eye on our store finder for updates on when we will be reopening.
If your local store is closed, we would encourage our customers to make use of our contactless return options where possible. More information can be found here.
Our warehouse is still in operation and we have introduced the below measures to ensure the health and safety of our staff:
For more information on stores, returns and deliveries or anything else you need support with please check our Help Centre.
Collect in Store | Free |
Standard (3-5 working days) | £3.99 |
Next Day | £5.99 |
CollectPlus (3-5 working days) | £3.99 |
QVIP | £9.99 |
What's QVIP? |
Collect in Store | Free |
Standard (3-5 working days) | £3.99 |
Next Day | £5.99 |
CollectPlus (3-5 working days) | £3.99 |
QVIP | £9.99 |
What's QVIP? |
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